During the spring/summer months we DO NOT issue refunds for forecasted thunderstorms/rain even if we have to cancel only a reschdule to a future date.  
Yes all orders require a 25% Credit Card deposit. They are fully refundable if you cancel your order at least 7 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
We cannot set up at apartment complexes due to liability issues. 
If you have any other questions, please feel free to call/text us any time at: 910-333-3771

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