We offer a Worry Free Weather Policy. If it rains at your scheduled delivery time then we will refund your deposit or you can reschedule to a different date. If the weather is projected to thunderstorm days out and you want to cancel, you can, however we don't issue refunds until the morning of your party because NC weather is so unpredictable and it could end up being beautiful that day. We do not issue refunds for light rain showers during the summer. If you cancel, then that unit will be available to the public again and you could potentially lose out on your rental and deposit, if it ends up being nice out on your party day. We do not issue refunds for weather once the unit has been set up.
Yes all orders require a 25% Credit Card deposit. They are fully refundable if you cancel your order at least 7 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
We cannot set up at apartment complexes due to liability issues.

Overnight/Multi-Day Rentals have to be in back yard only, no front or side yard setups allowed. (Applies when our shop opens 2021)
If you have any other questions, please feel free to call us any time at: 910-333-3771

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